Scottish Water has some advice

Scottish Water is encouraging customers to ensure homes and businesses across Scotland are protected and prepared for winter.

After launching its new campaign last week, the utility is urging communities throughout the country to follow its winter advice - protect your pipes, be prepared and heat, insulate and protect your home and business.

Protect your pipes - Be prepared, is Scottish Water’s winter message. Three Highway Code-style signs will highlight the need to take measures, ensuring peace of mind ahead of extreme weather conditions.

Scottish Water’s campaign will encourage customers to protect their pipes and property. It will advise them how to help prevent a frozen or burst pipe, how to locate their stop valve, what to do in an emergency and how Scottish Water can help.

The campaign will be communicated through a range of channels including our winter leaflet and poster, videos, social media channels, advertising and partnerships with a range of organisations, such as the Scottish Government, landlord and housing associations and plumbers’ federation SNIPEF.

Scottish Water is also ensuring that we are well equipped and can continue to deliver the best service to our customers in whatever weather the winter months may bring.

Last year again saw an unprecedented winter, with the snow and freezing temperatures of 2009 and 2010 replaced by high winds and heavy rainfall.

However, Scottish Water employees worked around the clock, to maintain drinking water supply to 2.4 million household customers and protect the natural environment.