Reduce the wait

NHS Tayside is supporting a national campaign highlighting the message that a missed outpatient appointment is a wasted appointment and can lead to longer waiting times for all patients.

The Scottish Government ‘Help us to treat you - If you can’t come in , call in’ campaign aims to address the issue of patients who do not attend their appointments.

The campaign is part of the 18 Weeks Referral to Treatment (RTT) programme, which is working towards 18 weeks becoming the maximum wait for treatment following a GP referral for non-urgent patients. It is promoting the message that if you have a hospital appointment, you should make sure you keep it.

It is also important that if your address or phone number changes, or that if there any dates that you can’t attend for an appointment, that you let your GP and the hospital know.

You should also make sure you allow enough time to get to your hospital appointment and that you know where to go and how to get there.

Detailed travel information is available from Traveline Scotland which provides up-to-date public transport, journey planning and timetables.

You can access Traveline Scotland at www.travelinescotland.com or by telephoning 0871 2002233.

Please e-mail any suggestions you may have to outpatientproject.tayside@nhs.net