Post Office changes live from next week

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Kirriemuir’s new “local” Post Office service goes live next Wednesday (February 25) at Post Office Limited’s preferred site on the town’s High Street.From 1 p.m. that day, services will be officially transferred to Thistle News and Gifts and will be provided from two open-plan combination counters in the store, where the Post Office terminals will sit alongside the till.

Post Office services will be available during the store’s opening hours, 6 a.m. to 5.30 p.m. Monday to Friday; 6.30 a.m. to 5.30 p.m. on Saturday and 7 a.m. to 12.30 p.m. on Sunday.

The company has said that local residents and small business customers will be able to access a wide range of P services during the extended opening hours, including Special Delivery, Local Collect, home shopping returns, online banking cash deposits and withdrawals.

Other services include withdrawals using a Post Office Card Account, sending funds abroad using Moneygram, and customers can pay bill, pre-order travel money, apply for travel insurance and top up mobile phones.

Post Office Limited has also said that the opening hours, which will increase by an extra 28 hours per week, will make the branch more convenient, as customers will have more choice of when they can visit.

The present Post Office at 11 Reform Street will close at 5.30 p.m. on Tuesday, February 24 and during the period of closure before the new branch is operational, services can be accessed from any convenient Post Office branch, including Forfar Post Office at 58 West High Street.

Suzanne Richardson, regional manager, said the introduction of new “local” services will make life easier and is a commitment to no more branch closure programmes.

She said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents. We are confident this new-style Post Office at the heart of the community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office, and will secure services for the future.”