Tayside Police has been awarded an assurance rating of “substantial” following an audit by the police watchdog, the Police Complaints Commissioner for Scotland (PCCS).
The Commissioner, Professor John McNeill, will make his full report public this week.
In it he recognises a number of good practices by Tayside Police and praises the high level of awareness amongst staff as to what constitutes a complaint about the police.
He does, however, recommend that the force reviews its procedures for recording, handling and retention of general correspondence, with a view to enhancing confidence in its recording practices.
He also recommends that the force considers establishing an audit regime for incoming correspondence to enhance confidence in its complaints recording.
Tayside Police confirmed that following the audit an action plan was now in place that would ensure that all points raised by the PCCS would be addressed.