THE Care Inspectorate, has called Angus people to help drive up standards in local care homes, children’s services, nurseries, and social work services in their area.
Reaffirming its commitment to improve standards and root out poor practice throughout the Angus region, the Care Inspectorate has highlighted complaints as a key way people who use services, their carers, staff and the wider public can let the regulator know about problems in their area.
Anyone with concerns or complaints about a service can raise these, anonymously if they prefer, via the Care Inspectorate website at www.careinspectorate.com or by contacting the National Enquiry Line on 0845 600 9527.
Where complaints are made about a service the Care Inspectorate has powers to investigate and take action to demand improvement to the quality of care.
If a service fails to make sufficient improvements within a reasonable timeframe, the Care Inspectorate is committed to using legally enforceable orders to insist on changes and has the power to apply to the courts to close a service where necessary.