McDonalds is set for changes to drive-thru

McDonalds
McDonalds

The McDonalds restaurant at Halfpenny Burn in Forfar is set for both an expansion and an increase in opening hours next month.

At the moment the restraunt has late trading hours from 11 p.m. to midnight Sunday to Thursday and 11 p.m.to 1 a.m. on Friday and Saturday.

Following an application to Angus Council for increased trading hours the restaurant has been granted permission to open between the hours of 11 p.m. to 5 p.m. from Monday to Sunday.

This means that the restaurant will now be open for 24 hours a day seven days a week.

Meanwhile, an application has also been put forward to make changes to the drive-thru.

The application asks for: “The reconfiguration of the drive-thru lane and car park to provide a side-by-side order point, incorporating a new island for signage and reconfigured kerb lines including associated works to the site.”

It also asks for: “The installation of a double-ended goal post height restrictor and two customer order displays with associated canopies.”

A supporting design statement for the application states: “The McDonald’s concept has captured the imagination of the public with its vast choice of food, and is now further improving the concept and operation of their restaurants.

“The restaurant has been recently refurbished with associated signage, approved in December 2009.

“This application includes a reconfiguration of the drive thru lane to introduce side-by-side ordering at the rear of the existing McDonald’s restaurant.

“In essence the inclusion of the side-by-side lane provides an additional order point in the drive-thru lane for customers to purchase meals.

“Historically, this process has been managed on an ad hoc basis using the existing drive-thru lane with two members of staff using hand-held computers taking orders from customers in ‘parallel’ (one vehicle in front of another other).

“The intention of the alteration of the existing parallel process is to streamline and formalise the ordering process during peak trading times without the need to have members of staff outside of the building.

“This will also assist in reducing the length of the potential queue, by increasing the speed of preparing the orders and thus reducing congestion within the site during those busy periods.”

A McDonalds spokesperson said: “We are pleased that our application to trade 24/7 at our Forfar restaurant has been approved and we will be looking to put these new opening hours in place from early November.

“Whatever our opening hours may be, our main priority is to be a good neighbour and our door remains open to any member of the community who would like to discuss any aspect of our business.”